Wednesday, August 12, 2009

Makes You Wonder

A new T-mobile bill arrived for L today in the mail - I opened it to see how much was owed and was surprised to see "new" charges on the bill. WTH - she hasn't paid for the service - they shut off her phone - they certainly can't be charging her for service can they. I looked through the invoice - found the new charges - $200 early cancellation of contract fee!! You've got to be kidding me! Here they have a customer who can't pay the bill - they turn off the service - turn it over to collections - and then turn around and bill an additional $200 Cancellation Fee! Do they really think they're going to get that? The customer can't afford the normal bill - do they actually think she can afford the additional charge! Unbelievable - companies will just keep trying and trying to get as much money out of you as possible.

Has me thinking I may just cancel my T-Mobile service - maybe I should break down and get an iPhone like everyone else has!

De

1 comment:

Colleen said...

YOU NEED AN IPHONE, SO WORTH THE TERMINATION FEE!!!